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Find answers to common questions about booking, payments, and service quality.

General Questions

Mistri Vai is a premium home service platform connecting you with skilled professionals for all your maintenance and repair needs. We focus on quality, transparency, and customer satisfaction.

You can easily book a service through our website by choosing a category, selecting your area, and filling out the service request form. Our system will immediately assign the best professional near you.

Payment & Cancellation

We accept multiple convenient payment methods including Cash on Delivery, bKash, and various local online payment gateways to ensure a seamless experience.

Yes, you can cancel your booking through your personal dashboard or by calling our support line before the professional arrives at your location.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.